#2822 - User could not end rental started with app

User started a rental with the app, but they could not end the rental because there was no ongoing rental in the app. User restarted app, checked internet and Bluetooth connection.

I did not see any messages from the app on the bikelink server, but I did see a log from the locker that a rental was started.

Phone: iPhone 8

Jira ticket: BIK-893
Problem report: 13633 https://bikelink.org/trouble_tickets/13633
user's name Phillip Cheng
time of incident 11/13/2021 12:50AM PDT
location Oakland: 12th St./ Frank Ogawa Plaza
Locker: FO03
access device BikeLink Mobile 73304