#3423 - User's having trouble with email verification

User reported problem with confirming email, see emails below.
We have another ticket #3396, where users also reported a problem with email confirmation.

Problem type: Bug
Description:
I have clicked the verify email link multiple times, tried resending and it says the email is already in use.

App Information:
Version: 0.11.1 (1)
Installation ID: 48F09587-EAF1-404C-9CAA-98BF5D5A0B3C
Device: iPhone 12 Pro
OS: iOS 15.6.1

Westin Thatcher westinthatcher@gmail.com
Sun, Jul 2, 6:28 PM (15 hours ago)
to me

Problem type: Bug
Description:
Not able to verify phone until I verify email, email verification doesn’t do anything, just takes me back to the app. Can’t use product now, probably will not use in the future. Customer service also hung up on me.

App Information:
Version: 0.11.1 (1)
Installation ID: 8C4C44AC-6D1B-4549-8879-4740DB30ED09
Device: iPhone 12 Pro Max
OS: iOS 16.5.1

Znovu načítať