A NoMethodError occurred in background at 2024-09-24 21:33:43 UTC :

 undefined method `match' for nil:NilClass
 /var/www/bikelink/app/services/g7/spaces/parse_full_name.rb:33:in `parse_full_name'

-------------------------------
Backtrace:
-------------------------------

 /var/www/bikelink/app/services/g7/spaces/parse_full_name.rb:33:in `parse_full_name'
 /var/www/bikelink/app/services/g7/spaces/parse_full_name.rb:18:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/simple_command-1.0.1/lib/simple_command.rb:22:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/simple_command-1.0.1/lib/simple_command.rb:10:in `call'
 /var/www/bikelink/app/services/parse_storage_unit_full_name.rb:29:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/simple_command-1.0.1/lib/simple_command.rb:22:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/simple_command-1.0.1/lib/simple_command.rb:10:in `call'
 /var/www/bikelink/app/services/trouble_tickets/create_from_app.rb:39:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/simple_command-1.0.1/lib/simple_command.rb:22:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/simple_command-1.0.1/lib/simple_command.rb:10:in `call'
 /var/www/bikelink/app/controllers/api/mobile/v01/trouble_tickets_controller.rb:7:in `create'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_controller/metal/basic_implicit_render.rb:6:in `send_action'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/abstract_controller/base.rb:228:in `process_action'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_controller/metal/rendering.rb:30:in `process_action'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/abstract_controller/callbacks.rb:42:in `block in process_action'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/activesupport-6.1.7.6/lib/active_support/callbacks.rb:117:in `block in run_callbacks'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actiontext-6.1.7.6/lib/action_text/rendering.rb:20:in `with_renderer'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actiontext-6.1.7.6/lib/action_text/engine.rb:59:in `block (4 levels) in <class:Engine>'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/activesupport-6.1.7.6/lib/active_support/callbacks.rb:126:in `instance_exec'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/activesupport-6.1.7.6/lib/active_support/callbacks.rb:126:in `block in run_callbacks'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/activesupport-6.1.7.6/lib/active_support/callbacks.rb:137:in `run_callbacks'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/abstract_controller/callbacks.rb:41:in `process_action'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_controller/metal/rescue.rb:22:in `process_action'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_controller/metal/instrumentation.rb:34:in `block in process_action'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/activesupport-6.1.7.6/lib/active_support/notifications.rb:203:in `block in instrument'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/activesupport-6.1.7.6/lib/active_support/notifications/instrumenter.rb:24:in `instrument'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/activesupport-6.1.7.6/lib/active_support/notifications.rb:203:in `instrument'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_controller/metal/instrumentation.rb:33:in `process_action'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_controller/metal/params_wrapper.rb:249:in `process_action'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/activerecord-6.1.7.6/lib/active_record/railties/controller_runtime.rb:27:in `process_action'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/abstract_controller/base.rb:165:in `process'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionview-6.1.7.6/lib/action_view/rendering.rb:39:in `process'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_controller/metal.rb:190:in `dispatch'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_controller/metal.rb:254:in `dispatch'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/routing/route_set.rb:50:in `dispatch'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/routing/route_set.rb:33:in `serve'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/journey/router.rb:50:in `block in serve'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/journey/router.rb:32:in `each'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/journey/router.rb:32:in `serve'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/routing/route_set.rb:842:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/exception_notification-4.5.0/lib/exception_notification/rack.rb:49:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/rack/browser_monitoring.rb:38:in `traced_call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/twilio-ruby-5.77.0/lib/rack/twilio_webhook_authentication.rb:36:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/warden-1.2.9/lib/warden/manager.rb:36:in `block in call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/warden-1.2.9/lib/warden/manager.rb:34:in `catch'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/warden-1.2.9/lib/warden/manager.rb:34:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/rack-2.2.8/lib/rack/tempfile_reaper.rb:15:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/rack-2.2.8/lib/rack/etag.rb:27:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/rack-2.2.8/lib/rack/conditional_get.rb:40:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/rack-2.2.8/lib/rack/head.rb:12:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/http/permissions_policy.rb:22:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/http/content_security_policy.rb:19:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/rack-2.2.8/lib/rack/session/abstract/id.rb:266:in `context'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/rack-2.2.8/lib/rack/session/abstract/id.rb:260:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/middleware/cookies.rb:697:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/middleware/callbacks.rb:27:in `block in call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/activesupport-6.1.7.6/lib/active_support/callbacks.rb:98:in `run_callbacks'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/middleware/callbacks.rb:26:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/middleware/actionable_exceptions.rb:18:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/middleware/debug_exceptions.rb:29:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/middleware/show_exceptions.rb:33:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/railties-6.1.7.6/lib/rails/rack/logger.rb:37:in `call_app'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/railties-6.1.7.6/lib/rails/rack/logger.rb:26:in `block in call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/activesupport-6.1.7.6/lib/active_support/tagged_logging.rb:99:in `block in tagged'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/activesupport-6.1.7.6/lib/active_support/tagged_logging.rb:37:in `tagged'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/activesupport-6.1.7.6/lib/active_support/tagged_logging.rb:99:in `tagged'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/railties-6.1.7.6/lib/rails/rack/logger.rb:26:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/middleware/remote_ip.rb:81:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/request_store-1.5.1/lib/request_store/middleware.rb:19:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/middleware/request_id.rb:26:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/rack-2.2.8/lib/rack/method_override.rb:24:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/rack-2.2.8/lib/rack/runtime.rb:22:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/activesupport-6.1.7.6/lib/active_support/cache/strategy/local_cache_middleware.rb:29:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/middleware/executor.rb:14:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/rack-2.2.8/lib/rack/sendfile.rb:110:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/actionpack-6.1.7.6/lib/action_dispatch/middleware/host_authorization.rb:142:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/railties-6.1.7.6/lib/rails/engine.rb:539:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/instrumentation/middleware_tracing.rb:99:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/puma-6.4.0/lib/puma/configuration.rb:272:in `call'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/puma-6.4.0/lib/puma/request.rb:100:in `block in handle_request'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/puma-6.4.0/lib/puma/thread_pool.rb:378:in `with_force_shutdown'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/puma-6.4.0/lib/puma/request.rb:99:in `handle_request'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/puma-6.4.0/lib/puma/server.rb:443:in `process_client'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/puma-6.4.0/lib/puma/server.rb:241:in `block in run'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/puma-6.4.0/lib/puma/thread_pool.rb:155:in `block in spawn_thread'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/tracer.rb:435:in `block (2 levels) in thread_block_with_current_transaction'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/tracer.rb:357:in `capture_segment_error'
 /var/www/bikelink/vendor/bundle/ruby/3.0.0/gems/newrelic_rpm-9.5.0/lib/new_relic/agent/tracer.rb:434:in `block in thread_block_with_current_transaction'

-------------------------------
Data:
-------------------------------

 * data: {:person_id=>nil,
  :request_path=>"/mobile/api/v01/trouble_tickets",
  :mobile_app_info=>
   {:os=>"iOS",
    :os_version=>"17.6.1",
    :device_name=>"iPhone 13 Mini",
    :app_version=>"0.16.2",
    :app_build=>"1",
    :app_installation_id=>"292349C7-259D-4EE9-8EEC-29545A10B2FD",
    :user_agent=>"BikeLink/1 CFNetwork/1498.700.2 Darwin/23.6.0",
    :ip_address=>"172.56.209.200"}}